Refund policy
RETURNS & EXCHANGES CRITERIA
- Items must be returned within 10 days of receiving it.
- All items must be unused.
- All items must be in the original packaging and in good condition.
- All red-line Sale items are FINAL SALE and cannot be redeemed for store credit, refund, or exchange.
- All SHIPPING COSTS are the responsibility of the customer and non-refundable.
- Upon inspection, the item has to be in resealable condition.
- Any DAMAGED PRODUCTS must have photos sent to our email in order to receive a refund.
Items with any of the following conditions cannot be returned:
- All red-line sale items.
- Items with broken product seals.
- Items that have been damaged through customer use or abused.
- Items not purchased through beautyzonesupply.com
RETURNED-TO-SENDER PACKAGES:
Orders returned because they were unclaimed, refused, incorrectly or incompletely addressed by the customer, or otherwise undeliverable due to customer error will be refunded for eligible merchandise only after inspection.
Original shipping charges are non-refundable. Any return shipping fees charged to Beauty Zone Nail Supply may be deducted from the refund. Customers requesting reshipment are responsible for the new shipping cost.
*Note: Returned products will be inspected and if items are determined to be used, damaged or tampered with, will be non-refundable. Refunds will be issued as store credit in the form of a gift card.